Privacy policy

Information we collect

When you contact us through our website contact form, by phone, or by email, we may collect:

• Your name, phone number, and email address
• Details about your vehicle or equipment (type, year, make, model)
• The service you are requesting and any description of the issue you provide
• Any other information you choose to include in your message

We only collect information that you voluntarily provide. We do not require you to create an account to use this website.

How we use your information

We use the information you provide to:

• Respond to your inquiry, quote, or booking request
• Schedule and carry out the service you have asked for
• Contact you about your vehicle, appointment, or account
• Keep records of the work we have done for you

We do not use your information for automated decision-making, and we do not send marketing messages unless you have asked us to.

We do not sell your information

We do not sell, rent, or trade your personal information to anyone. We may share your information only with trusted service providers who help us operate our business (for example, the platform that hosts our website or processes contact form submissions), and only to the extent needed to do their job. These providers are required to keep your information confidential. We may also disclose information if required to do so by law.

How we protect your information

We take reasonable steps to keep your information secure and to prevent unauthorized access, use, or disclosure. We keep your information only as long as we need it to serve you and to meet our legal and business record-keeping obligations, after which we securely dispose of it.

Cookies and website analytics

Our website may use basic cookies or analytics tools to understand how visitors use the site so we can improve it. This information is general and is not used to personally identify you. You can set your browser to refuse cookies or to alert you when cookies are being sent. Some parts of the site may not work as intended if you do.

Your choices and your rights

You have the right to ask us to:

• See what personal information we hold about you
• Correct information that is inaccurate or out of date
• Delete your personal information, where we are not required to keep it

To make any of these requests, contact us using the details below. We will respond within a reasonable time.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.

Contact us

If you have questions about this policy or about how we handle your information, reach out to us:

Mazdock Mechanical Ltd.
7663 Industrial Way, Agassiz, BC V0M 1A2
Phone: 604-316-8970
Or use the contact form.