One call gets a truck moving
Any hour, a person who knows commercial trucks answers, takes the location and the problem, and dispatch starts from that call.
The load's due. Every minute it sits there is a minute you're not moving, not billing, and explaining to dispatch why the truck went quiet.
Fast off the phone, because the next step is a truck moving, not a hold queue.
Unit number, where you are, and what it's doing. Whoever picks up gets you off the phone fast, no hold queue.
Whichever truck is closer heads out immediately, already stocked for diagnostics, welding, and common repairs.
Most calls get fixed right there. If it needs the shop, Mazdock tows it to Agassiz and sees the job through start to finish.
Not a jump-start kit. A rolling bay built for commercial trucks and heavy equipment.
Any hour, a person who knows commercial trucks answers, takes the location and the problem, and dispatch starts from that call.
The trucks run independent routes. One tied up on a job across the valley still leaves the other free to head your way.
Diagnostics gear, welding equipment, and the parts common breakdowns need ride on the truck. Most calls get fixed roadside instead of towed to the shop first.
Agassiz, Chilliwack, Harrison, and Hope are the regular run, along with the yards and job sites in between. Call and ask if you're unsure you're in range.
Whoever shows up holds a Red Seal ticket, the same standard that runs the Agassiz shop.
Red Seal work, back at the Agassiz shop
Some breakdowns need more than a roadside fix. When the job moves back to the Agassiz shop, the same mechanic who answered the call sees it through.
See every serviceTwo trucks stocked and ready, dispatched to your yard, a job site, or a highway shoulder. Call the mobile line and give the location. That is the whole booking process.
Shop hours
Walk in or book ahead for inspections, diagnostics, engine work, welding, and A.C. at the Agassiz shop.
Mobile service
Down on a shoulder, in a yard, or on a job site. Call and tell us where you are. We come to you.
Coverage
Agassiz, Chilliwack, Harrison, and Hope, plus wherever the job actually is in between. Not sure you're in range? Call and ask.
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